Questions

Frequently asked questions

Everything you need to know about renting and delivering equipment worldwide.

Do you really deliver anywhere in the world?

Yes. We deliver to Europe, Asia, the Americas, Oceania and Africa. If there's a coast and a need, we'll get your equipment there. If your destination is unusual, just ask โ€” we'll find a way.

Which countries do you currently serve?

We have active partner networks across Italy, Spain, Portugal, France, Greece, Lithuania, Indonesia, the Maldives, Thailand, Brazil, Mauritius and many more. See our Destinations page for the full list.

How does customs work for international rental?

Our equipment travels under ATA Carnet โ€” an international customs document allowing duty-free temporary entry into 80+ countries. We handle all customs paperwork, so you don't have to.

How do I pay?

You receive a single invoice from PT Monta Tolotangga Resort in Indonesia. Payment is by secure international bank transfer (SWIFT) in EUR or USD.

Is the equipment insured?

Yes. Every rental includes transit insurance and in-use insurance. Your gear is protected from the moment it leaves our warehouse until it returns.

How far in advance should I book?

We recommend booking at least 3-4 weeks ahead for international delivery. For high-demand seasons or events, the earlier the better.

What if I need equipment changed or extended?

Extensions are easy โ€” just contact us before your rental ends. For equipment changes, our partner network can often swap gear on-site.

Can I rent for a competition or team?

Absolutely. We specialise in event and team packages, supplying competition-grade equipment to organisers worldwide.